Asus is forced to recall some of its products due to user complaints about the smell of smoke

ASUS was forced to admit its mistakes and recall some of its products after a wave of complaints from customers that motherboards in their devices began to melt with a characteristic burning smell.

The first signals came from social networks, several users reported a fire on their Z690 Hero motherboards from ASUS. From these reports, it followed that these motherboards, during normal use, began to melt and emit a pungent burning smell. In most cases, it has been reported that users have observed a Bios warning code 53 on their monitors, which signals a failure to initialize the RAM. In a separate case, an actual open flame source computer fire was reported. Fortunately, in most cases, there was a burning smell and melted components of motherboards. Z690 Hero series motherboards are high-end motherboards designed for gaming computers. For reference, the motherboard is the main board of the computer. On which slots and connectors are located for connecting computer components, such as: a video card, RAM, a processor, data drives, as well as other peripherals. Asus promptly responded to these reports, conducted an internal review, according to the results of which, the company confirmed the existence of this problem. Asus has issued a warning on its website that the issue may “affect devices manufactured in 2021”. The company has published serial numbers from the problematic batch of motherboards. Motherboard owners can inspect the product packaging to see if their motherboard is from the problem lot. Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.” The company has acknowledged this problem. Asus has issued a warning on its website that the issue may “affect devices manufactured in 2021”. The company has published serial numbers from the problematic batch of motherboards. Motherboard owners can inspect the product packaging to see if their motherboard is from the problem lot. Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.” The company has acknowledged this problem. Asus has issued a warning on its website that the issue may “affect devices manufactured in 2021”. The company has published serial numbers from the problematic batch of motherboards. Motherboard owners can inspect the product packaging to see if their motherboard is from the problem lot. Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.” Asus has issued a warning on its website that the issue may “affect devices manufactured in 2021”. The company has published serial numbers from the problematic batch of motherboards. Motherboard owners can inspect the product packaging to see if their motherboard is from the problem lot. Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.” Asus has issued a warning on its website that the issue may “affect devices manufactured in 2021”. The company has published serial numbers from the problematic batch of motherboards. Motherboard owners can inspect the product packaging to see if their motherboard is from the problem lot. Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.” produced in 2021.” The company has published serial numbers from the problematic batch of motherboards. Motherboard owners can inspect the product packaging to see if their motherboard is from the problem lot. Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.” produced in 2021.” The company has published serial numbers from the problematic batch of motherboards. Motherboard owners can inspect the product packaging to see if their motherboard is from the problem lot. Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.” Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.” Customers can also enter their serial number on the Asus website to see if their motherboard model is correct. “Recently, we have received reports of incidents with the ROG Maximus Z690 Hero motherboard,” ASUS said in a statement. “The issue potentially affects devices manufactured in 2021 with part number 90MB18E0-MVAAY0 and serial numbers beginning with MA, MB, or MC.”

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